Have a question about our cleaning services? You’re in the right place.
At Discover Cleaning, we believe transparency builds trust. Below you’ll find quick answers to the most common questions our Brisbane clients ask — from pricing and service guarantees to cleaning standards and safety protocols.
If you can’t find what you’re looking for, our team is always happy to help — contact us for personalised support or a free quote.
Our prices are based on several factors, including:
Your free quote includes a full site inspection, discussion of your requirements, and a transparent cost breakdown. We explain exactly where your money goes — from fair employee wages and insurance coverage to cleaning materials and management support.
Learn more about our cleaning services.
We comply with Queensland Health standards and adhere to strict infection control protocols.
Our medical and aged care cleaning services include:
Every cleaner assigned to a medical facility is trained to meet Australian health compliance requirements.
Visit our Medical Centre Cleaning page for details.
Yes. We prioritise eco-friendly and non-toxic cleaning products wherever possible.
These products are safe for staff, clients, and sensitive environments like medical centres or childcare facilities.
Benefits include:
Our approach ensures both a spotless workplace and a safer environment.
Our Satisfaction Guarantee means that if you’re not completely happy with a clean, we’ll redo the job at no cost.
Here’s how it works:
We see every complaint as a “gift” — an opportunity to improve and strengthen our relationship with clients.
We follow a structured, transparent process for every client:
This ensures every site receives personalised, reliable, and accountable service.
Absolutely. Every Discover Cleaning staff member undergoes:
We also carry all required business insurances — protecting you, your premises, and our team at every step.
No — flexibility is part of our service philosophy.
We offer:
Our goal is to earn your business through performance, not obligation.
Yes, we provide cleaning after-hours, overnight, or on weekends to avoid disrupting your operations.
We’ll coordinate our cleaning schedule around your team’s availability, ensuring minimal interference and a consistently clean environment when staff return.
We service all of Brisbane and surrounding regions, including:
See our full list of service areas.
Our Builders Cleaning includes:
We provide both initial cleans (during construction) and final cleans (post-handover) to meet builder or client deadlines.
Yes — this is one of our biggest advantages.
We provide small to medium property maintenance alongside our cleaning services, including minor repairs, pressure cleaning, and general upkeep.
This means fewer contractors to manage and a more streamlined property care experience.
Yes. While most of our cleaners are directly employed, we occasionally partner with trusted subcontractors for specialised tasks such as high-rise window cleaning or large commercial projects.
All subcontractors are vetted for compliance, insurance, and reliability.
We take security seriously.
Our staff are trained to:
All team members are bound by confidentiality agreements and follow professional conduct protocols.
Yes. Discover Cleaning is fully insured and compliant with Australian workplace health and safety standards.
We maintain up-to-date documentation for:
Our compliance ensures peace of mind for every client.
If you didn’t find the answer you were looking for, our friendly Brisbane-based team is here to help.
📞 Contact us today or request your free site inspection and quote.
Always open for all inquiries, just send us a message.